Please read our FAQ before contacting us.
What methods of payment do you accept?
We accept secure online payments and approved bank transfers for bulk orders.
Do you accept international orders?
Yes, we process and ship international orders. Shipping fees and timelines vary by location.
What are my shipping options?
We ship using trusted partners such as DHL, FedEx, GIG, ABC Cargo, and other certified couriers.
What happens if I entered an incorrect address?
We will attempt to assist with rerouting. Any additional charges caused by address errors are the customer’s responsibility.
Returns & Refunds
Products may be returned within 14 days if unused and in original condition.
Refunds are processed within 7–10 business days after approval.
Refunds are processed within 7–10 business days after approval.